Expand the accordions to find the answers to frequently asked questions.
No, Seer Home equipment should not get wet. If the equipment gets wet, it may get damaged and stop working correctly.
If you intend to take a shower, first disconnect Sense and leave it outside the bathroom, then ensure you’ve placed the shower cap over the electrodes.
Sweating can also affect the recording, so avoid intense exercise or wearing head coverings or hats.
Yes, you are fully mobile with Sense.
However, when you're away from Sight, it won't take video or audio footage of you, so try to limit off-camera time to 1 hour.
If you need to move rooms (e.g. to sleep), take Sight with you and place it in the new room.
Wear Sense under clothing to keep it in position overnight.
Seer is committed to ensuring your privacy. Data from your study, including video footage, is stored and reviewed by your medical professional in Seer's secure, cloud-based platform.
Sense beeps every 5 minutes when QuickConnect is disconnected. During this time, Sense will not record EEG data.
If Sense is beeping and you're not sure why, reconnect QuickConnect so Sense can continue to collect your data. If this does not resolve the beeping, give Seer a call for assistance.