Pack up and return the equipment (US)

When your study ends, return the equipment as requested. Your Take-home kit and the electrode array that was on your head are both disposable – throw them away at the end of your study. 

Note:

If you have any mobility issues preventing you from moving equipment on your own, please reach out to Seer for further instruction.

Expand the accordions below to find out more details on how to pack up and return the Seer Home equipment.

 

Pack up and return the equipment (with shipping labels)

Once your study has ended,

1. Unplug Sight from power and place the charger and power cable into the Sense case.

2. Hold the base of the camera, open the bottom latch and lower the camera pole. Close the latch. Repeat for each latch until the camera pole is fully collapsed.

3. Remove the shipping labels from the Sense case. Apply the shipping label that says "12 lbs” to the handle on the Sense case. Apply the shipping label that says “33 lbs” to the Sight, on the side handle.

4. Pack the remaining pieces of equipment into the Sense case to protect them during transport:

  • iPad®, face down in the case
  • iPad charger
  • 2 Sight chargers
  • 2 Senses
  • Any patient diary or relevant notes if recorded on paper

Note:

Seer staff will be in contact with you regarding the specific details surrounding your equipment pick-up time from the courier.

Pack up and return the equipment (without shipping labels)

Once your study has ended,
1. Unplug Sight from power and place the charger and power cable into the Sense case.
2. Hold the base of the camera, open the bottom latch and lower the camera pole. Close the latch. Repeat for each latch until the camera pole is fully collapsed.


3. Pack the remaining pieces of equipment into the Sense case to protect them during transport:

  • iPad® , face down in the case
  • iPad charger
  • 2 Sight chargers
  • 2 Senses
  • Any patient diary or relevant notes if recorded on paper

Note:

Seer staff will be in contact with you regarding the specific details surrounding your equipment pick-up time from the courier.

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